Instant Activations Merchandising Pty Ltd (ABN 58 702 764 574) is committed to protecting your privacy and handling your personal information responsibly, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we manage personal information across our website, instantactivationsmerchandising.online, and our professional business and consulting services.
1. Who We Are
Instant Activations Merchandising Pty Ltd is an Australian company based in Melbourne VIC, providing professional business and consulting services to clients across Australia. Questions about this policy can be directed to our Privacy Officer at ceo@instantactivationsmerchandising.online.
2. The Types of Information We Collect
Depending on how you engage with us, we may collect:
- Your name, email address and other contact details you provide when submitting an enquiry, quote request or subscription through this website;
- Business information relevant to the consulting services we provide to you or your organisation;
- Records of correspondence, including emails sent to and from our team;
- Technical information such as your IP address, browser type, device details and pages visited, collected through cookies and similar technologies.
Where practicable, we collect personal information directly from you. We will not collect sensitive information (such as health or biometric information) unless it is reasonably necessary for one of our functions and you have consented, or the collection is otherwise permitted under the APPs.
3. How We Collect Information
We collect personal information when you:
- Complete a form on this website, including our quote request page;
- Email us at ceo@instantactivationsmerchandising.online;
- Engage us to provide professional business or consulting services;
- Interact with our website, where analytics tools record non-identifying usage data.
4. How We Use Your Information
We use personal information to:
- Respond to enquiries and prepare quotations;
- Provide and administer our professional business and consulting services;
- Manage our business relationship with you, including invoicing and record keeping;
- Improve our website, services and communications;
- Comply with legal and regulatory obligations that apply to our business.
We will not use your personal information for unrelated purposes without your consent, unless permitted or required by law.
5. Disclosure of Your Information
We do not sell or rent personal information. We may disclose information to:
- Service providers who support our operations, such as website hosting, email and analytics providers, under confidentiality obligations;
- Professional advisers, including accountants and legal counsel, where reasonably required;
- Government bodies, regulators or courts, where required or authorised by Australian law.
Some service providers may be located outside Australia. Where disclosure to an overseas recipient occurs, we take reasonable steps to ensure the recipient handles the information in accordance with the APPs.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve functionality. You can configure your browser to reject cookies or alert you when cookies are used; disabling cookies may affect parts of the website experience.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include secure storage practices, limiting access to personnel who need the information, and using reputable service providers. When information is no longer required, we take reasonable steps to destroy or de-identify it, subject to any legal retention requirements.
8. Access and Correction
You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email ceo@instantactivationsmerchandising.online. We will respond within a reasonable period. In some circumstances we may decline access where permitted under the Privacy Act; if so, we will explain the reasons and note the request.
9. Making a Privacy Complaint
If you believe we have breached the Australian Privacy Principles or the Privacy Act, please contact our Privacy Officer at ceo@instantactivationsmerchandising.online with details of your concern. We will acknowledge your complaint, investigate it promptly and respond with the outcome and any proposed resolution. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Direct Marketing
We may send you information about our services where you have consented or where permitted by law. Every marketing communication includes a simple way to opt out, and you may also withdraw consent at any time by emailing ceo@instantactivationsmerchandising.online.
11. Anonymity and Pseudonymity
Where lawful and practicable, you have the option of dealing with us anonymously or using a pseudonym, for example when browsing this website. A genuine enquiry or service engagement will generally require some identifying information so we can respond and deliver services effectively.
12. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Material changes will be highlighted on the website where appropriate.
13. Contact Us
For any questions, access requests or privacy complaints, please contact:
Privacy Officer
Instant Activations Merchandising Pty Ltd
Melbourne VIC, Australia
ABN 58 702 764 574
Email: ceo@instantactivationsmerchandising.online